What People Are Saying...

Overall Rating

5
(176 reviews)
99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Bob H. - |Recommended: YesNice place to live but . . . — The rent is economical and the staff is really good, even rather nice. I've lived in places where the staff was rather rude and even stupid. Need better access in and out and we could use a bit more parking. The grounds seem to be well kept and rather quiet. I haven't had to worry or complain about my neighbors. Most everyone is nice. It is much more diverse, ethnically, than Vancouver, Wa. where I was living and I find that a nice change. It seems rather crime-free here too. I work late so parking is kind of crummy when I get here but I've always had that problem in every apartment complex. I wish the work-out gym was open 24 7....
response from property -Bob, Thank you for your review! We are happy to hear you love living here and feel safe. We love having you as a resident! Juliya
submitted by VIKTOR S. - |Recommended: YesI like this property very much. — I recommend living here.
response from property -Viktor, Thank you for your review. We are happy you enjoy living here! We love having you as a resident! Juliya
submitted by GALINA S. - |Recommended: YesI am satisfied living in this property. — I would recommend living in this property.
submitted by Connie M. - |Recommended: YesVery happy — first time renting an apartment in 15 years, very happy with my choice, quiet, love my apartment, not seeing any issues, I don't have assigned parking and never have issues with parking, staff awesome, maintance team awesome, work orders done within 24 hours, just love it here...I have lived 4 months and have had no issues at all...love our new apartment...
submitted by Dawn - |Recommended: YesGreat prices — Alot of floorplan styles and price ranges to choose from. Close to the mall and fitness center, pool and business center.
submitted by Mike G. - |Recommended: YesExtremely well kept and maintained complex. — The staff is by far some of the most friendly and engaging people I've come across. Always eager to assist and resolve any concerns. Great team
submitted by D - |Recommended: YesAwesome Location — Super close, within walking distance to the mall. There are three types of floorplans to suit your budget and also studio, one, two and three bedrooms. Fitness center and pool are great
submitted by DAWN P. - |Recommended: YesNice, quiet community — It's a nice place to live, close to everything restaurants, Freeway, mall, grocery stores, etc but when the complex is full then parking is horrible.
response from property -Thank you for your review Dawn. As you know, when the community is full, so is the parking. Please come down to the office to discuss reserved parking to alleviate that problem.
submitted by SPENCER M. - |Recommended: YesComfortable, affordable — Very comfortable starter place
submitted by Ana N. - |Recommended: YesBeautiful property — Just renewed my lease and can say I am happy here the only thing I wish would change is parking availability.
response from property -Thank you Ana. Yes because we stay fully occupied the parking can be challenging. Please come discuss a reserved parking space to alleviate that inconvenience.
submitted by John M. - |Recommended: YesI think it's nice but our neighbors need to pick up their dog poop. — It's clean and safe.
response from property -John, please let us know which neighbor is doing this so we can serve them with a notice.
submitted by Joshua G. - |Recommended: YesLove it, affordable in a gated comunity. — Great location close and convenient to the mall and downtown tacoma.
submitted by DARLENE C. - |Recommended: YesGOOD PLACE TO LIVE — NO PROBLEMS
submitted by Aaron P. - |Recommended: YesExcellent staff, quality property, great pricing — Staff The staff is very helpful, and very kind. They make the attempt to remember your name and what apartment you are in. Any issue I bring to them is dealt with in a very friendly and professional manner. Parking Parking can be tight and annoying, I have only seen a tow truck on the property once since living in these apartments, and it was needed much more than that. The parking is fine if only people who live here park here but often there are untagged cars chilling on the lots for days with no repercussions they do not give out passes With our past two managers the parking policy has gone unenforced, perhaps Juliya will strike a better balance than the last two managers. Neighbors My biggest issue with the property is not the property but the string of unreasonably loud neighbors, I have had four tenets move in and out below me and I don't know what it is about screaming children or loud music but all of them had one or the other. Don't get me wrong, anytime before 10pm I don't care, but under my room, when I am trying to sleep and I will knock on your door. TL DR- Staff is top notch, fight for your right to park, and you will need to have some confidence when dealing with loud neighbors. Love my apartment, and so do my friends.
submitted by Megan H. - |Recommended: YesQuiet and spacious — I've lived here about a year and a half in one of the one-bedroom units. This is probably the nicest place I've rented on my own and I'd recommend the complex to any of my friends even though it's not as fancy a neighborhood as some other parts of Tacoma. - Parking usually available unless you get home in the middle of the night, and even then you'll still find a spot in the complex--just maybe not close to your apartment. Spots are tight but doable. - Noise My top-floor unit is very quiet. Some loud music from neighbors on the weekend but only during the day. - Grounds Well-manicured and clean. - Construction Good, spacious layouts. Finishes a little underwhelming laminate countertops, cheap carpet but anything that's broken has been promptly replaced or fixed. - Maintenance Trash compactor and recycling are taken care of on time usually. - Staff Friendly, helpful, courteous. Open on weekends a big plus. - Overall Great complex, would recommend to friends.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Westmall Terrace Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Westmall Terrace Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose