What People Are Saying...

Overall Rating

5
(131 reviews)
99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Marnina K. - |Recommended: YesSo far, so great — New to the area but loving the place so far. Noise between neighbors is minimal, cleanliness around the complex is great minus the junk pile by the dumpster every now and again . Overall satisfied. Feels safe in general as well.
response from property -Hi Marnina, Thank you so much for your kind review. We are so happy you are enjoying your community. Thank you again :) Sincerely, Management Team
submitted by Philip L. - |Recommended: YesWestmall Terrace — Office staff are easy to work with especially when I signed my lease since I was trying to look for a place within a week. Quiet place to live and the gates allow added security especially during these times
response from property -Hi Philip, Thank you for your kind review. I'm so happy we were able to assist you with finding a home so quickly. It's so good to hear that you are enjoying your community. Thank you again and have a great day :) Sincerely, Management Team
submitted by Ze M. - |Recommended: YesWell maintain apartment — Overall is a good place to live
response from property -Thank you for your kind review :) Sincerely Management Staff
submitted by Patricia C. - |Recommended: YesGreat — Everything has been wonderful
response from property -Thank you! We appreciate your residency. We are so happy to hear that you are enjoying your home.
submitted by Savarrah B. - |Recommended: YesI love It here. — I lived here for over a year and loved It. I moved out and rented a room from a friend in hopes to save money to buy a house, but It didn’t work out so I moved back into these apartments. I lived in a studio up the hill the first time, never really had any issues other than the parking. Now I live in a 1 bedroom down the hill, there is plenty of parking. The property staff are amazing They are so sweet and always on top of everything. The maintenance staff is the same, very nice and any problems I’ve had they fix right away. I would say the only issue is residents not always picking up after their dogs, but other than that I love living here. It’s peaceful and safe with it being gated.
response from property -Thank you Savarrah for your kind review. We are so happy you chose Westmall again to provide your housing accommodations. It warms our hearts to hear that you are enjoying your community. Thank you again and have a wonderful day!!! Sincerely, Management Team
submitted by Aaron B. - |Recommended: YesSpacious and comfortable — No complaints except a very minor lack of parking on the upper level of apts
response from property -Thank you so much for your review. We hope your new reserved parking space will help with the parking concerns. Please let us know if there's anything else we can do. Thank you again and have a wonderful day! Sincerely, Management Staff
submitted by Mikaela K. - |Recommended: YesI enjoyed living here. — I really enjoyed living here. The staff was pretty accommodating to my graveyard work schedule and would try to help plan things around my sleep. The pool was nice, maintenance guy always gave me a smile and a wave when I passed him. The neighbors were friendly. They gave us all new appliances. All in all this place was great Only reason why I am leaving it is because I need to move into someplace cheaper so I can save up to buy a house.
response from property -Hi Mikaela, We are sad to see you go. We hope your next journey brings you all that you wish for. Here's to crossing our fingers for you when it's time to buy a house!!! Wishing you the best!!! Sincerely Management Staff
submitted by Isabella R. - |Recommended: YesIt is very nice and quite — It’s amazing and I would recommend
response from property -Thank you so much for your kind review!!! We are so happy to have you as a resident. Sincerely, Management Staff
submitted by Judy S. - |Recommended: YesGreat Parking — I always have access to parking right by my apartment which is amazing.
response from property -Thank you for your kind review. We are happy to have you as a resident. Hope you continue to have a positive experience. Sincerely, Management Team
submitted by Nacelle H. - |Recommended: YesGreat place to live.... — I would recommend this property...….
response from property -Thank you for your continued residency with us. We look forward to another year with you! Sincerely, Management Team
submitted by Deja H. - |Recommended: YesIt's really clean — The layout is really nice in all the apartments and about everything is updated
response from property -Thank you for your review. We hope you continue to enjoy your residency with us. Sincerely, Management Team
submitted by JAIME D. - |Recommended: YesNew year, new apartment — I recently moved into the community. It's great Prime location next to the mall, great restaurants, and other retail stores. Easy access to the highway as well. It is a gated community which is really nice. I'm also enjoying the gym, it has everything I need to reach my goals for 2020 I had a lot of questions regarding my application and the ladies in the front office were very helpful. Sashel is a great community manager
response from property -Hi Jaime, Thank you so much for your kind review. We are happy to have you join our community. Hope you continue to enjoy living here :) Sincerely, Westmall Management Team
submitted by Yebel M. - |Recommended: YesWell kept — Very kind to me and my service animal, good staff, feel very safe within complex.
response from property -Hello Yebel, Thank you so much for your kind review. We are so happy you are enjoying your community. Sincerely, Sashel Madriz Community Manager
submitted by Jason C. - |Recommended: YesWish the gate worked — The gate has been broken more than it has worked
response from property -Hi Jason, Unfortunately things do happen on this property that is beyond our control. A drunk driver hit our gate and we are doing our best to get it replaced. These things do take some time as it's not a repair but a replacement. We do appreciate your continued residency. If you have any other questions or concerns please feel free to stop by the rental office I'd be more than happy to discuss any questions you may have. Sincerely, Sashel Madriz Community Manager
submitted by Ehizokhale O. - |Recommended: YesChill area — its nice but its next to a grave yard
response from property -Thank you for your review. Please let us know if you have any questions or concerns. Sincerely, Sashel Madriz Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Westmall Terrace Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Westmall Terrace Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose