What People Are Saying...
Resident Reviews
|Recommended: YesI think this is a great property to live in Tacoma. — I enjoy the location Westmall Terrace is. I enjoy the fact that I am in a gated community.
response from property -Hello,
Thank you for your kind review. We are happy that you are enjoying your community. We hope you continue to enjoy your community. Have a wonderful day.
Sincerely,
Management Staff
|Recommended: YesVery Very Nice — I Want To Thank Sashel and Staff For All There Help In Getting Us Moved In. Great Staff, From Office, Maintenance and Grounds Keeper. Very Pleasant, Very Professional Helpful. When Have A Question or Concern, There To Help. Again Thank You 😊
Hello Ms. Norton,
Thank you so much for your kind review. We will continue to do our best to provide excellent costumer service. Enjoy your new home. Thank you again and have a wonderful day :)
Sincerely,
Management Staff
|Recommended: YesPerfect Place for apartments in Tacoma — If someone were interested in living at Westmall Terrace Apartments, I would tell them how clean it is kept, I always am able to find parking close by, the gates keep it very secure and safe, so far I am enjoying this community
Thank you again Vianna for your kind review. It genuinely makes us happy to know that you are enjoying your community :)
Sincerely,
Management Team
|Recommended: YesVery nice — I like because here dont have much noise and is very close my job
Thank you for your kind review. We are happy you are enjoying your community :)
Sincerely,
Management Team
|Recommended: YesGood Place — The parking is really the only thing that could be improved. The staff is great, and it is a nice quiet area.
Hi Kyler,
Thank you for taking the time to write us a review. We really appreciate it. Parking can definitely be challenging at he top of the hill. We do have carports and garages available. We would be more than happy to add you to our wait-list. Please let us know if you would like us to do so. Thank you again and have a wonderful day!
Sincerely,
Management Team
|Recommended: YesA kind and clean environment. — It is a nice community. I found a peaceful atmosphere and quiet community. Great stores and restaurants nearby as well
Thank you. So sorry you had to move. We wish you the best on your next adventure.
Sincerely,
Management team
|Recommended: YesMy favorite apartments — I moved In in March 2020 and it is now the end of July. These are by far my favorite apartments I’ve lived in, the staff is extremely pleasant and accommodating. The community is a little oasis from the city. The only thing I would fix is getting all the gates functioning as they do break down a lot
Hello,
Thank you so much for your kind review. We are so pleased to hear that you are enjoying your community. Thank you again and have a wonderful day :)
Sincerely,
Management Team
|Recommended: YesSo far, so great — New to the area but loving the place so far. Noise between neighbors is minimal, cleanliness around the complex is great minus the junk pile by the dumpster every now and again . Overall satisfied. Feels safe in general as well.
Hi Marnina,
Thank you so much for your kind review. We are so happy you are enjoying your community. Thank you again :)
Sincerely,
Management Team
|Recommended: YesWestmall Terrace — Office staff are easy to work with especially when I signed my lease since I was trying to look for a place within a week. Quiet place to live and the gates allow added security especially during these times
Hi Philip,
Thank you for your kind review. I'm so happy we were able to assist you with finding a home so quickly. It's so good to hear that you are enjoying your community. Thank you again and have a great day :)
Sincerely,
Management Team
|Recommended: YesWell maintain apartment — Overall is a good place to live
Thank you for your kind review :)
Sincerely
Management Staff
|Recommended: YesGreat — Everything has been wonderful
Thank you! We appreciate your residency. We are so happy to hear that you are enjoying your home.
|Recommended: YesI love It here. — I lived here for over a year and loved It. I moved out and rented a room from a friend in hopes to save money to buy a house, but It didn’t work out so I moved back into these apartments. I lived in a studio up the hill the first time, never really had any issues other than the parking. Now I live in a 1 bedroom down the hill, there is plenty of parking. The property staff are amazing They are so sweet and always on top of everything. The maintenance staff is the same, very nice and any problems I’ve had they fix right away.
I would say the only issue is residents not always picking up after their dogs, but other than that I love living here. It’s peaceful and safe with it being gated.
Thank you Savarrah for your kind review. We are so happy you chose Westmall again to provide your housing accommodations. It warms our hearts to hear that you are enjoying your community. Thank you again and have a wonderful day!!!
Sincerely,
Management Team
|Recommended: YesSpacious and comfortable — No complaints except a very minor lack of parking on the upper level of apts
Thank you so much for your review. We hope your new reserved parking space will help with the parking concerns. Please let us know if there's anything else we can do. Thank you again and have a wonderful day!
Sincerely,
Management Staff
|Recommended: YesI enjoyed living here. — I really enjoyed living here. The staff was pretty accommodating to my graveyard work schedule and would try to help plan things around my sleep. The pool was nice, maintenance guy always gave me a smile and a wave when I passed him. The neighbors were friendly. They gave us all new appliances.
All in all this place was great Only reason why I am leaving it is because I need to move into someplace cheaper so I can save up to buy a house.
Hi Mikaela,
We are sad to see you go. We hope your next journey brings you all that you wish for. Here's to crossing our fingers for you when it's time to buy a house!!! Wishing you the best!!!
Sincerely
Management Staff
|Recommended: YesIt is very nice and quite — It’s amazing and I would recommend
Thank you so much for your kind review!!! We are so happy to have you as a resident.
Sincerely,
Management Staff