What People Are Saying...

Overall Rating

5
(138 reviews)
99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jahkayla B. - |Recommended: YesI think this is a great property to live in Tacoma. — I enjoy the location Westmall Terrace is. I enjoy the fact that I am in a gated community.
response from property -Hello, Thank you for your kind review. We are happy that you are enjoying your community. We hope you continue to enjoy your community. Have a wonderful day. Sincerely, Management Staff
submitted by Angela N. - |Recommended: YesVery Very Nice — I Want To Thank Sashel and Staff For All There Help In Getting Us Moved In. Great Staff, From Office, Maintenance and Grounds Keeper. Very Pleasant, Very Professional Helpful. When Have A Question or Concern, There To Help. Again Thank You 😊
response from property -Hello Ms. Norton, Thank you so much for your kind review. We will continue to do our best to provide excellent costumer service. Enjoy your new home. Thank you again and have a wonderful day :) Sincerely, Management Staff
submitted by Vianna K. - |Recommended: YesPerfect Place for apartments in Tacoma — If someone were interested in living at Westmall Terrace Apartments, I would tell them how clean it is kept, I always am able to find parking close by, the gates keep it very secure and safe, so far I am enjoying this community
response from property -Thank you again Vianna for your kind review. It genuinely makes us happy to know that you are enjoying your community :) Sincerely, Management Team
submitted by Eduardo C. - |Recommended: YesVery nice — I like because here dont have much noise and is very close my job
response from property -Thank you for your kind review. We are happy you are enjoying your community :) Sincerely, Management Team
submitted by Kyler M. - |Recommended: YesGood Place — The parking is really the only thing that could be improved. The staff is great, and it is a nice quiet area.
response from property -Hi Kyler, Thank you for taking the time to write us a review. We really appreciate it. Parking can definitely be challenging at he top of the hill. We do have carports and garages available. We would be more than happy to add you to our wait-list. Please let us know if you would like us to do so. Thank you again and have a wonderful day! Sincerely, Management Team
submitted by Kosal G. - |Recommended: YesA kind and clean environment. — It is a nice community. I found a peaceful atmosphere and quiet community. Great stores and restaurants nearby as well
response from property -Thank you. So sorry you had to move. We wish you the best on your next adventure. Sincerely, Management team
submitted by Cera W. - |Recommended: YesMy favorite apartments — I moved In in March 2020 and it is now the end of July. These are by far my favorite apartments I’ve lived in, the staff is extremely pleasant and accommodating. The community is a little oasis from the city. The only thing I would fix is getting all the gates functioning as they do break down a lot
response from property -Hello, Thank you so much for your kind review. We are so pleased to hear that you are enjoying your community. Thank you again and have a wonderful day :) Sincerely, Management Team
submitted by Marnina K. - |Recommended: YesSo far, so great — New to the area but loving the place so far. Noise between neighbors is minimal, cleanliness around the complex is great minus the junk pile by the dumpster every now and again . Overall satisfied. Feels safe in general as well.
response from property -Hi Marnina, Thank you so much for your kind review. We are so happy you are enjoying your community. Thank you again :) Sincerely, Management Team
submitted by Philip L. - |Recommended: YesWestmall Terrace — Office staff are easy to work with especially when I signed my lease since I was trying to look for a place within a week. Quiet place to live and the gates allow added security especially during these times
response from property -Hi Philip, Thank you for your kind review. I'm so happy we were able to assist you with finding a home so quickly. It's so good to hear that you are enjoying your community. Thank you again and have a great day :) Sincerely, Management Team
submitted by Ze M. - |Recommended: YesWell maintain apartment — Overall is a good place to live
response from property -Thank you for your kind review :) Sincerely Management Staff
submitted by Patricia C. - |Recommended: YesGreat — Everything has been wonderful
response from property -Thank you! We appreciate your residency. We are so happy to hear that you are enjoying your home.
submitted by Savarrah B. - |Recommended: YesI love It here. — I lived here for over a year and loved It. I moved out and rented a room from a friend in hopes to save money to buy a house, but It didn’t work out so I moved back into these apartments. I lived in a studio up the hill the first time, never really had any issues other than the parking. Now I live in a 1 bedroom down the hill, there is plenty of parking. The property staff are amazing They are so sweet and always on top of everything. The maintenance staff is the same, very nice and any problems I’ve had they fix right away. I would say the only issue is residents not always picking up after their dogs, but other than that I love living here. It’s peaceful and safe with it being gated.
response from property -Thank you Savarrah for your kind review. We are so happy you chose Westmall again to provide your housing accommodations. It warms our hearts to hear that you are enjoying your community. Thank you again and have a wonderful day!!! Sincerely, Management Team
submitted by Aaron B. - |Recommended: YesSpacious and comfortable — No complaints except a very minor lack of parking on the upper level of apts
response from property -Thank you so much for your review. We hope your new reserved parking space will help with the parking concerns. Please let us know if there's anything else we can do. Thank you again and have a wonderful day! Sincerely, Management Staff
submitted by Mikaela K. - |Recommended: YesI enjoyed living here. — I really enjoyed living here. The staff was pretty accommodating to my graveyard work schedule and would try to help plan things around my sleep. The pool was nice, maintenance guy always gave me a smile and a wave when I passed him. The neighbors were friendly. They gave us all new appliances. All in all this place was great Only reason why I am leaving it is because I need to move into someplace cheaper so I can save up to buy a house.
response from property -Hi Mikaela, We are sad to see you go. We hope your next journey brings you all that you wish for. Here's to crossing our fingers for you when it's time to buy a house!!! Wishing you the best!!! Sincerely Management Staff
submitted by Isabella R. - |Recommended: YesIt is very nice and quite — It’s amazing and I would recommend
response from property -Thank you so much for your kind review!!! We are so happy to have you as a resident. Sincerely, Management Staff

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Westmall Terrace Apartments", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Westmall Terrace Apartments", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose